Frequently Asked Questions
Everything you need to know about shopping with UNE PIECE
What is the standard shipping timeframe?
We offer express shipping worldwide. Domestic orders typically arrive within 2-4 business days, while international shipping can take between 5-10 business days depending on your location.
How do I determine my correct size?
Each product page features a detailed size guide. We recommend measuring yourself and comparing it to our chart, as our high-quality fabrics are designed for a tailored, supportive fit.
What is your return policy?
We accept returns on full-priced items within 30 days of purchase, provided they are in original condition with tags and hygiene liners intact. Please note that sale items are eligible for store credit only.
Are your products sustainably made?
Yes, we are committed to ethical production. Many of our pieces are crafted using recycled fabrics that offer UPF50+ sun protection without compromising on style or durability.
Which payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and flexible payment options such as Afterpay and Klarna for eligible regions.
Can I modify or cancel my order after it has been placed?
Our warehouse processes orders quickly to ensure fast delivery. If you need to make a change, please contact our customer service team within one hour of placing your order.